The Top Tips Blog

Yesterday was our 21st wedding anniversary and so we celebrated with a few drinks. It's important to show that you care about the most important people in your life.

Charlotte enjoyed glasses of fizz...

Here's a really simple formula to help you be the best type of listener and ensure that you ask lots of questions.

Just QAC like a duck when you're in a conversation.

QAC is a three step model that ...

I can't stress enough how important it is to be a great listener. Listening is the key skill for sales people, managers, negotiators, coaches, teachers and parents.

Everyone really.

I genuinely don'...